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          Cookie Policy (EU)

          admin2025-04-30T12:06:45+00:00

          This Cookie Policy was last updated on September 30, 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.

          1. Introduction

          Our website, https://merciacleaningsupplies.co.uk (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

          2. What are cookies?

          A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

          3. What are scripts?

          A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

          4. What is a web beacon?

          A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

          5. Cookies

          5.1 Technical or functional cookies

          Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

          5.2 Statistics cookies

          We use statistics cookies to optimise the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.

          6. Placed cookies

          WooCommerce

          Functional

          Usage

          We use WooCommerce for webshop management. Read more about WooCommerce

          Sharing data

          This data is not shared with third parties.

          Functional

          Name
          wc_cart_hash_*
          Expiration
          session
          Function
          Store items in shopping cart
          Name
          wc_fragments_*
          Expiration
          persistent
          Function
          Name
          woocommerce_recently_viewed
          Expiration
          session
          Function
          Store performed actions on the website
          Name
          woocommerce_items_in_cart
          Expiration
          session
          Function
          Store items in shopping cart
          Name
          woocommerce_cart_hash
          Expiration
          1 day
          Function
          Store items in shopping cart
          Name
          wp_woocommerce_session_*
          Expiration
          session
          Function
          Store performed actions on the website
          Name
          wc_cart_created
          Expiration
          session
          Function
          Store performed actions on the website

          Purpose pending investigation

          Name
          wc_*
          Expiration
          Function

          WordPress

          Functional

          Usage

          We use WordPress for website development. Read more about WordPress

          Sharing data

          This data is not shared with third parties.

          Functional

          Name
          WP_PREFERENCES_USER_*
          Expiration
          persistent
          Function
          Store user preferences
          Name
          wpEmojiSettingsSupports
          Expiration
          session
          Function
          Store browser details
          Name
          wp-settings-*
          Expiration
          persistent
          Function
          Store user preferences
          Name
          wp-settings-time-*
          Expiration
          1 year
          Function
          Store user preferences
          Name
          wordpress_test_cookie
          Expiration
          session
          Function
          Read if cookies can be placed
          Name
          wp_lang
          Expiration
          session
          Function
          Store language settings
          Name
          wordpress_logged_in_*
          Expiration
          persistent
          Function
          Store logged in users

          Elementor

          Statistics (anonymous)

          Usage

          We use Elementor for content creation. Read more about Elementor

          Sharing data

          This data is not shared with third parties.

          Statistics (anonymous)

          Name
          elementor
          Expiration
          persistent
          Function
          Store performed actions on the website

          mailpoet

          Marketing

          Usage

          We use mailpoet for mailing list subscriptions. Read more about mailpoet

          Sharing data

          For more information, please read the mailpoet Privacy Statement.

          Marketing

          Name
          mailpoet_subscriber
          Expiration
          persistent
          Function
          Provide subscription service
          Name
          mailpoet_page_view
          Expiration
          persistent
          Function
          Provide subscription service

          Stripe

          Functional

          Usage

          We use Stripe for payment processing. Read more about Stripe

          Sharing data

          For more information, please read the Stripe Privacy Statement.

          Functional

          Name
          __stripe_mid
          Expiration
          1 year
          Function
          Provide fraud prevention
          Name
          __stripe_sid
          Expiration
          30 minutes
          Function
          Provide fraud prevention

          Sourcebuster JS

          Statistics

          Usage

          We use Sourcebuster JS for visitor tracking. Read more about Sourcebuster JS

          Sharing data

          This data is not shared with third parties.

          Statistics

          Name
          sbjs_migrations
          Expiration
          6 months
          Function
          Store the user's usage history
          Name
          sbjs_current_add
          Expiration
          6 months
          Function
          Store and count pageviews
          Name
          sbjs_first_add
          Expiration
          6 months
          Function
          Store and count pageviews
          Name
          sbjs_current
          Expiration
          6 months
          Function
          Store browser details
          Name
          sbjs_first
          Expiration
          session
          Function
          Store and track interaction
          Name
          sbjs_udata
          Expiration
          6 months
          Function
          Store a unique session ID
          Name
          sbjs_session
          Expiration
          30 minutes
          Function
          Store and count pageviews

          Complianz

          Functional

          Usage

          We use Complianz for cookie consent management. Read more about Complianz

          Sharing data

          This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

          Functional

          Name
          cmplz_functional
          Expiration
          365 days
          Function
          Store cookie consent preferences
          Name
          cmplz_statistics
          Expiration
          365 days
          Function
          Store cookie consent preferences
          Name
          cmplz_preferences
          Expiration
          365 days
          Function
          Store cookie consent preferences
          Name
          cmplz_marketing
          Expiration
          365 days
          Function
          Store cookie consent preferences
          Name
          cmplz_consented_services
          Expiration
          365 days
          Function
          Store cookie consent preferences
          Name
          cmplz_policy_id
          Expiration
          365 days
          Function
          Store accepted cookie policy ID
          Name
          cmplz_banner-status
          Expiration
          365 days
          Function
          Store if the cookie banner has been dismissed

          Jetpack

          Statistics

          Usage

          We use Jetpack for advertising. Read more about Jetpack

          Sharing data

          For more information, please read the Jetpack Privacy Statement.

          Statistics

          Name
          tk_*r
          Expiration
          1 year
          Function
          Store referrer ID's
          Name
          tk_r3d
          Expiration
          3 days
          Function
          Name
          tk_tc
          Expiration
          session
          Function
          Store the user's usage history

          Google Analytics

          Statistics

          Usage

          We use Google Analytics for website statistics. Read more about Google Analytics

          Sharing data

          For more information, please read the Google Analytics Privacy Statement.

          Statistics

          Name
          _ga_*
          Expiration
          1 year
          Function
          Store and count pageviews
          Name
          _ga
          Expiration
          2 years
          Function
          Store and count pageviews

          Automattic

          Statistics

          Usage

          We use Automattic for website development. Read more about Automattic

          Sharing data

          For more information, please read the Automattic Privacy Statement.

          Statistics

          Name
          tk_qs
          Expiration
          30 minutes
          Function
          Provide functions across pages

          Zendesk

          Statistics

          Usage

          We use Zendesk for Customer Relations Management. Read more about Zendesk

          Sharing data

          This data is not shared with third parties.

          Statistics

          Name
          ZD-suid
          Expiration
          20 minutes
          Function
          Store a unique session ID
          Name
          ZD-buid
          Expiration
          persistent
          Function
          Store a unique user ID

          Mixpanel

          Purpose pending investigation

          Usage

          We use Mixpanel for website statistics. Read more about Mixpanel

          Sharing data

          For more information, please read the Mixpanel Privacy Statement.

          Purpose pending investigation

          Name
          *_mixpanel
          Expiration
          Function

          Miscellaneous

          Purpose pending investigation

          Usage

          Sharing data

          Sharing of data is pending investigation

          Purpose pending investigation

          Name
          dokan_pageview_count
          Expiration
          Function
          Name
          storeApiCartHash
          Expiration
          Function
          Name
          wdevs_tax_switch_is_switched
          Expiration
          Function
          Name
          image-optimizer-not-connected-modal
          Expiration
          Function
          Name
          e_event-tracker
          Expiration
          Function
          Name
          e_kit-elements-defaults
          Expiration
          Function
          Name
          customer-effort-score-exit-page
          Expiration
          Function
          Name
          storeApiCartData
          Expiration
          Function
          Name
          mtnc_upsell_shown
          Expiration
          Function
          Name
          mtnc_upsell_shown_timestamp
          Expiration
          Function
          Name
          metrics-visits
          Expiration
          Function
          Name
          psxdesign_anonymous_id
          Expiration
          Function
          Name
          cookie_cp
          Expiration
          Function
          Name
          *.clientId
          Expiration
          Function
          Name
          image-optimization-trial-end-close-time
          Expiration
          Function
          Name
          *.appUserId
          Expiration
          Function
          Name
          mp_gen_new_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9
          Expiration
          Function
          Name
          mp_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9
          Expiration
          Function
          Name
          wpr-hash
          Expiration
          Function
          Name
          wistia
          Expiration
          Function
          Name
          wistia-video-progress-z1qxl7s2zn
          Expiration
          Function
          Name
          wpr-show-sidebar
          Expiration
          Function
          Name
          wistia-video-progress-7seqacq2ol
          Expiration
          Function
          Name
          wistia-video-progress-fj42vucf99
          Expiration
          Function
          Name
          wc-marketplaceNoticeClosed-woo-connect-notice
          Expiration
          Function
          Name
          HTML5_QRCODE_DATA
          Expiration
          Function
          Name
          angie_wp_one_token
          Expiration
          Function
          Name
          angie-active-chat-scroll
          Expiration
          Function
          Name
          angie_active_chat_id
          Expiration
          Function
          Name
          __mpq_150605b3b9f979922f2ac5a52e2dcfe9_pp
          Expiration
          Function
          Name
          __mp_opt_in_out_150605b3b9f979922f2ac5a52e2dcfe9
          Expiration
          Function
          Name
          elementor-global-variables-watermark
          Expiration
          Function
          Name
          angie_input_history
          Expiration
          Function
          Name
          elementor_sidebar_menu_expanded_v2_elementor-system
          Expiration
          Function
          Name
          elementor-global-variables
          Expiration
          Function
          Name
          elementor_sidebar_menu_expanded_v2_elementor-custom-elements
          Expiration
          Function
          Name
          angie_sidebar_state
          Expiration
          Function
          Name
          wcpay_appearance_shortcode_checkout
          Expiration
          Function
          Name
          __mpq_150605b3b9f979922f2ac5a52e2dcfe9_ev
          Expiration
          Function
          Name
          elementor-global-classes
          Expiration
          Function
          Name
          mp_tab_id_app_manage_150605b3b9f979922f2ac5a52e2dcfe9
          Expiration
          Function
          Name
          llar_login_flow
          Expiration
          Function

          7. Consent

          When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

          7.1 Manage your consent settings

          You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

          8. Enabling/disabling and deleting cookies

          You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

          Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

          9. Your rights with respect to personal data

          You have the following rights with respect to your personal data:

          • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
          • Right of access: You have the right to access your personal data that is known to us.
          • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
          • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
          • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
          • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

          To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

          10. Contact details

          For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

          Mercia Cleaning Supplies
          Unit 2 Tamworth Enterprise Park B79 7UL
          United Kingdom
          Website: https://merciacleaningsupplies.co.uk
          Email: info@ex.commerciacleaningservices.co.uk
          Phone number: 01827 830928

          This Cookie Policy was synchronised with cookiedatabase.org on September 30, 2025.

          Get In Touch

          Address
          Unit 2, Tamworth Enterprise Park Mariner, Tamworth, B79 7UL
          PHONE
          01827 830928
          EMAIL
          info@merciacleaning.co.uk
          WORKING DAYS/HOURS
          Mon - Fri / 9:00AM - 5:00PM
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